12 Years of Partnership — The Chester Hotel & One Stop Waste
A Trusted Partnership Since Day One
Background
When The Chester Hotel opened 12 years ago, it needed a waste partner that could support a luxury hospitality environment with high standards and complex waste streams. One Stop Waste has delivered exactly that — a reliable, seamless and sustainability‑focused service that works quietly in the background.
About The Chester Hotel
One of Aberdeen’s leading luxury hotels, The Chester Hotel operates busy kitchens, bars, events and guest services — all generating varied waste types that must be managed safely, efficiently and in full compliance.
A Complete Waste Solution
One Stop Waste provides the hotel with a full service including:
General waste
Mixed recycling
Food waste
Glass recycling
Compostable waste
Specialist items (paint, electricals, furniture)
Seasonal flexibility for peak periods
30% Reduction in General Waste
Working closely with the hotel’s management and kitchen teams, One Stop Waste helped achieve a 30% reduction in general waste, driven by:
Staff awareness and training
Clear visual guidance in kitchens
Simple, accurate segregation rules
Reinforcement of best practice
The shared goal is clear:nothing to landfill.
Operational Benefits
1. Waste That “Just Happens” The hotel enjoys a service that runs smoothly in the background — no disruption, no hassle.
2. Responsive Customer Care Immediate communication on contamination, quick resolutions and fast support when needed.
3. Monthly Reporting Detailed reports show waste volumes, recycling performance and trends, helping the hotel maintain improvements and demonstrate full Duty of Care compliance.
4. Fully Certified and Compliant: One Stop Waste are certified, they are ISO accredited, all their suppliers are approved and audited, all paperwork including annual waste transfer notes are provided, and there is easy access to the online portals to quickly identify waste carrier licenses and waste management licenses and review The Chester Hotel reports.
5. Reliability Above All: Collections arrive on time, additional lifts are arranged quickly and issues are rare.
Why The Chester Hotel Recommends One Stop Waste
Reliable
Responsive
Flexible
Easy to work with
Proactive communication
Strong customer care
“Working with One Stop Waste has enabled us to take on board best practice, train our staff, reduce our waste to landfill and given us the confidence that we are doing the right things.”
